24x7 proactive remote monitoring and alarm management.

Email notification to 8 email addresses based on alarm type and Product ID

Pager notification to 2 pagers based on alarm type and Product ID

Text messaging (SMS) support option via email notification

Web Access alarm history for Techs and/or customers based on Product ID ( try me)

SNMP Support for S8700, S8500, S8300, IP Office (R2).

Run as Service option to run AlarmTraq as a Windows NT Service.

Auto-Print of alarm based on alarm type

Auto-Export of alarms to 3rd party dispatch systems based on alarm type

Auto-Import of alarms from 3rd party dispatch systems

Remote database connectivity for multiple server operation

Multi-Port support for up to 8 modems per server.

Dial-Back module for automatic testing of faulted hardware, up to 6 individual commands per alarm.

Automatic scheduling of "test inads-link" performed on any or all days of the week.

Support for older TN1648 boards (2400 baud) as well as all 9600 baud connections

Caller-ID support for systems with no Product ID assigned (1000000000)

View database and/or Terminal window

Runs on Windows Server 2003, Windows XP, and Win2000(SP3)

Support for over 100,000 Product ID's per server

Sounds support (wav) based on alarm type 

Your company logo added to all web based reports and email notification

Your company links included in all web based reports and email notification